Frequently Asked Questions

Everything you need to know about your TORRAS shopping experience.

What is the standard shipping timeframe for my order?

Orders are typically processed within 1-2 business days. Standard shipping takes 3-7 business days, while expedited options are available at checkout for faster delivery.

Do TORRAS phone cases support MagSafe and wireless charging?

Yes, most of our latest protective cases are engineered with integrated magnetic arrays that are fully compatible with MagSafe accessories and Qi-certified wireless chargers.

What is your return policy for electronic accessories?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund.

How does the warranty program work?

TORRAS provides a 180-day limited warranty on all products covering manufacturing defects. You can extend this warranty by registering your product on our official website.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your screen protectors compatible with ultrasonic fingerprint sensors?

Our high-definition tempered glass and film protectors are ultra-thin and precision-engineered to ensure full compatibility with in-screen ultrasonic fingerprint scanners.